Rheumatology Nurses Society Support Center

General 3

• How do I become a member?
• How old do you need to be to participate in an RNS sponsored event?
• Do you offer a nursing program through the RNS?

Membership 9

• Can I change my password?
• Can I change my username?
• Can I renew my membership within my portal?
• How do I become a member?
• I am having trouble locating the Resource Toolkit.

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Events - Live Dinner Series 7

• Can I attend a dinner series without being in rheumatology?
• Can I bring someone in nursing school to a dinner series with me?
• Is the Live Dinner Series a free event?
• If I don't register but show up, will I still be able to attend the event?
• I don’t see my city listed on the website, does this mean that the dinner series is not offered for my area?

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Events - Forum 11

• When is the next forum?
• Where is the forum being held?
• How can I register for the forum?
• How can I register a group?
• Is there a discount at the forum hotel?

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Communication 6

• I am not receiving emails from the RNS.
• I would like to be removed from the email distribution list.
• I am not receiving print mail from the RNS and would like to be added.
• How do I contact a board member?
• I would like to be removed from the print distribution.

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Website Navigation 2

• Can I start an evaluation and come back to it later?
• How can I find the link to complete an evaluation for me CEU’s from any sponsored events through RNS?

Orders and Shipping 5

• Where can I find my order invoice on my portal?
• Is shipping included on US orders?
• Can I verify shipping of my order within my portal?
• How can I view and edit my current mailing address for future orders?
• If my order is needing to be shipped to an international address how do I proceed to the next step and inquire about additional fees to cover shipping cost?

Events - 2020 Virtual Conference 10

• Why will the 13th Annual Rheumatology Nurses Society Conference be virtual this year?
• What are the dates of the 13th Annual Rheumatology Nurses Society Conference?
• Are you refunding flight or travel costs?
• How can I cancel my hotel reservation?
• What happens to my registration?

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